Bear Fire / North Complex Fire
Updates and Information

Resources for Butte County Residents


Butte 211 CALHOPE SUPPORT is currently recruiting for an experienced social worker to actively engage with North Complex Fire survivors and give support for survivors’ disaster recovery process.

Butte 211 CALHOPE Support Purpose: The Butte 211 CALHOPE Counselor/Navigator will connect North Complex Bear Fire survivors with the community resources and services that can help aid in their recovery process and will provide friendly, caring, non-judgmental live support to our fire survivors during this challenging time; provide non-clinical emotional and mental health support. Our diverse and dynamic team of professionals listen, assess needs, explain options, provide referrals to concrete supports, and offer hope and encouragement to North Complex Fire survivors.

Butte 211 CALHOPE Counselor/Navigator Essential Qualifications: Bachelor’s degree in social work and at least one year of relevant experience in the social services field, especially with emotional/mental health services. Familiarity with social work ethics and practices; insight of trauma informed services. Excellent customer service-oriented communications by phone and in person; high level skills using computer software platforms and interactions; familiarity with community resources in Butte County; top notch attention to detail while multi-tasking; creative and critical thinker; ability to collect data, follow protocols and work within deadlines. Demonstrate resiliency and ability to work independently as well as in coordination with team members. Demonstrate reliability while maintaining quality standards of service. Dedication and passionate about serving our North Complex fire survivor community (Berry Creek, Feather Falls, and surrounding areas). Must be comfortable and experienced networking and meeting with individuals of diverse backgrounds.

Job Duties: The Butte 211 CALHOPE Counselor/Navigator will outreach and engage in conversations with fire survivors in various communication platforms including in person or by phone. Excels at providing support and encouragement to fire survivors and community members impacted by the disaster. Meets each individual fire survivor with empathy and active listening. Completes needs assessments and offers wide-ranging and specific information and referrals to resources available in the community. Assists survivors with navigating resources, applications, deadlines, and disaster relief and recovery services including mental health and/or substance abuse. Delivers effective and valuable non-clinical counseling to individuals and groups lasting at least 15 minutes in a virtual platform or in person. Provides beneficial coping strategies and is prepared for exposure and response to varying levels of the impacts of disaster related effects. Identify and assess for a higher level of care as needed. Eager to build relationships with local agencies. Collects required data, properly maintains confidential information and records with attention to detail. Ready to learn and be flexible.

If you would like to be one of the lights in our local Butte County community by assisting North Complex Fire survivors’ with their recovery, please send your resume and a cover letter by email to Jessica at to inquire about this temporary grant funded position.

    -Position is funded through December 2021 with a possibility of extension on the grant

    -Full time position offered (possible part time considered)

    -$23/hour; Help Central Inc. employee wellness benefits (but no health insurance plan)

    -Job is located in Chico at the Butte-Glenn 211 Center; some work will also occur at public locations near Berry Creek or in Oroville

  • Need to be available to start immediately – this project is already underway; on the job training provided

Help Central Inc. (Butte-Glenn 211) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate, and we prohibit harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Please see job announcement below: