Emergency Basic Needs Distribution

Offering water, provisions and basic needs for all wildfire survivors. Laundry and shower trailers are now open. Must show proof of burned address to access services. 

MCC is open Tuesdays, Wednesdays, Thursdays and Saturdays from 11am-3pm. Hours of operation are subject to power outage or extreme heat and smoke. Magalia Community Church is located at 13700 Old Skyway in Magalia

Offering free groceries or sandwiches to individuals who are hungry. No restrictions, but service will be determined on a case-by-case basis. Interested individuals can drop in during store hours and ask to speak to the manager.

Lakeside Market and Gas is open Sunday-Saturday from 10am-6pm and located at 5250 Olive Hwy Ste B in Oroville. 

Survivors in need of infant, toddler, or adult diapers can fill out a “Need Diapers Now” application on the Butte Diaper Bank website and in the comments they can indicate their urgency and write “evacuee” in the comment section. Butte Diaper Bank will do their best to distribute the diapers to wherever the survivors are currently located.

Link to application: https://www.fontainefoundation.org/need-diapers-now

Offering clothing, food, water, hygiene supplies,  masks, bedding, diapers, and wipes. Diapers and wipes are available for both adults and children. Volunteers will be available to provide assistance at the Oroville Hope Center’s office. Masks are required, but can be provided if necessary. Available to North Complex fire evacuees. Must show proof of address in the evacuation zone (ID, bill showing address, vehicle registration) 

Distribution is available daily (beginning Saturday, September 12th) from 10am – 3pm at the Oroville Hope Center, located at 1950 Kitrick Ave, Suite A in Oroville.

Offering food boxes, clothing, $25 clothing vouchers to the Oroville Rescue Mission’s Thrift Store, gas cards, gift cards, blankets, sleeping bags, toiletries, eating utensils, bottled water. Food boxes will contain canned and nonperishable foods, bread and fresh vegetables. Gift cards are limited in supply and will be offered on a first come, first serve basis. Individuals will also be signed up for the Oroville Rescue Mission’s Thanksgiving Food Box. The Thanksgiving Food box will include a turkey and a variety of traditional Thanksgiving sides such as stuffing, cranberry sauce, gravy mix etc. and will be available for pick up the day before Thanksgiving.

Available to North Complex/Bear Fire evacuees. Evacuees are not required to provide proof of address at this time.

Drop-in Monday-Thursday from 10am-3pm at The Oroville Rescue Mission Thrift Store located at 2130 Bird Street, Oroville to access service. 

Offering three meals free of charge to anyone in need Monday through Sunday at the following times. 

Breakfast- Monday-Sunday: 6:30am

Lunch- Monday-Sunday: 12pm

Dinner- Monday-Sunday: 6:30 pm

Meals are available at The Oroville Rescue Mission Shelter located at 4250 Lincoln Blvd, Oroville. 

Offering free clothing for teens and young adults (ages 11-18) that have been evacuated due to the North Complex Fire. Evacuees must provide proof of address. Anything that shows the person’s last name, and the address like a bill, online bill, car registration, ID,  or verification of enrollment at a local school district like their Aries account.

Available by appointment only. Send a message to the Axiom to make an appointment on their Facebook
page at https://www.facebook.com/axiomoroville, or on Instagram at https://www.instagram.com/theaxiomoroville/?hl=en

The Axiom is located at 1420 Myers Street, Oroville 

Offering a drive-thru food distribution to individuals and families. Sign-up is required to receive food distribution. Distribution is intended for low-income or disaster impacted individuals and families. Must have photo ID and mail (or other proof of address), registration is required. Individuals or families interested in participating in food distribution must call 530-776-1009 (M-F: 9am-12pm; 1pm-4pm) to sign up.

Available at Chico Community Center located at 567 E 16th Street in Chico.  Once individuals or families are signed up, they will be assigned a specific pickup date/time. Food Distribution hours: Tuesday and Wednesday from 1pm-3pm. 

Salvation Army recommends participants do not show up for distribution before 1pm. Services are only available for walk-up or drive-thru.

Offering free meals for all kids 18 and under. Parents, guardians, or alternate individuals are welcome to pick-up the meals. Students are not required to be present. If there is a line, please practice 6 feet social distancing and remember to wear a face covering. Link:https://www.bcoe.org/Student-Services/K-12/CalKidz/index.html


Meals are available Monday – Friday from 11am – 1pm at the following location:

-Central Middle School, 2565 Mesa Avenue, Oroville

Meals are available Tuesdays & Thursdays from 11:15am – 1:15pm at the following locations:

-Plumas Avenue Elementary, 440 Plumas Ave, Oroville
-Nelson Avenue Middle School, 2255 6th Street, Oroville

Meals are available Tuesdays & Thursdays from 11:30am – 12:30pm at the following locations:
-Helen Wilcox Elementary, 5737 Autrey Ln, Oroville
-Palermo Middle School, 7390 Bulldog Way, Palermo

Meals are available Tuesdays & Thursdays from 11:55am – 12:10pm at the following location:

-Honcut Elementary School, 68 School St., Oroville

Mobile Kitchen Locations and times are as follows:

-222 Table Mountain Blvd, Oroville from 11:15am – 11:45am
-703 Oro Dam Blvd W, Oroville from 11:55am – 12:25pm
-1668 Oro Dam Blvd W, Oroville from 12:35pm – 1:05pm


Meals are available Monday-Friday from 7:30am – 1pm at the following location: 

-Sycamore Middle School @ Vermont Street Door, 1125 Sycamore Street, Gridley


Children 18 and under can receive five days worth of meals (includes breakfast, lunch and dinner). For special accommodations call 530-872-6472.

Meals are available September 17th – December 17th onThursdays, from 8am – 3pm at the following locations

-Cedarwood Elementary School, 6400 Columbine Road, Magalia
-Pine Ridge Elementary School, 13878 Compton Drive, Magalia
-Paradise Jr. & Sr. High School, 5911 Maxwell Drive, Paradise 
-Paradise Ridge Elementary School, 5657 Recreation Drive, Paradise

Offering showers and laundry services on Tuesdays and Thursdays from 10:30am – 12:30pm at the Oroville Hope Center, and on Fridays from 10:30am – 12:30pm at the open lot across the street from Cornucopia Restaurant. (cross street: Montgomery St. and Feather River Blvd. in Oroville)

The Oroville Hope Center is located at 1950 Kitrick Ave Suite A, Oroville. Cornucopia Restaurant is located at the cross street: Montgomery St. and Feather River Blvd. in Oroville. 

Offering vouchers to assist residents affected by the Bear Fire with gas, propane, groceries, pet supplies, and household goods (including but not limited to school supplies, cleaning, toiletries, gas cans, and housewares).

To access the voucher program:  
-Leave a message for Brenda Rightmeyer by phone at 530-534-4179, by email at Brenda@YankeeHillFireSafe.org or by text message at 530-370-5302 (Those contacting Brenda through text message, are asked to identify themselves).
-ID is not required but individuals will be asked to provide their name, pre-fire address, the number of members in the household, and the number of children if there are any.
-Please Note: There will likely not be an immediate response. Please be patient as Brenda gets through all of the messages.

Offering two self-service filling stations for residents to fill clean, 5-gallon containers of potable water for drinking and cooking. Residents will need to bring their own container.

-Located at 2310 Oro-Quincy Highway and 234 Kelly Ridge Road.
-Available 24 hours a day, 7 days per week.

CALFresh Information

Disaster CalFresh (D-CalFresh) provides a month’s worth of benefits on an Electronic Benefit Transfer (EBT) card which can be used to purchase food at authorized retail stores. Individuals and families who are not already receiving CalFresh benefits and were impacted by the North Complex/Bear Fire may be eligible for D-CalFresh. The application period in Butte County begins on Wednesday, October 21, 2020 through Friday, October 23, 2020 and then will resume on Monday, October 26, 2020 through Thursday, October 29, 2020.

Please call the Butte County Department of Employment and Social Services Customer Service Center at 1-877-410-8803 for more information. The customer service center is available Monday through Friday from 7:30am-5pm.

To qualify, household must have lived in the disaster area at the time of the disaster and must have experienced one of the following adverse actions:
-Damage to home or self-employment property
-Disaster-related expenses
-Inaccessible liquid resources
-A disruption in income

In some cases, D-CalFresh approvals may include eligibility for households that lost food, but had no other disaster-related expenses. There will also be an eligibility criteria based on income, but that information is still in development at this time.

As a result of the North Complex Fire, a Hot Foods waiver has been approved for affected CalFresh households in Butte and surrounding counties. This means that current CalFresh recipients in Butte or other affected counties may now use their benefits to purchase hot and/or prepared foods through October 22, 2020.
Counties included in the waiver are Butte County and the surrounding counties of Glenn, Plumas, Sutter, Tehama and Yuba.

For more information, Butte county residents may visit buttecounty.net/dess/calfresh or call the Butte County Department of Employment and Social Services Customer Service Center at 1-877-410-8803. The Customer Service Center is available Monday through Friday from 7:30am-5pm.

CalFresh recipients who lost power or were evacuated between September 7, 2020 and September 10, 2020 and live in a Butte County zip code listed below will automatically receive replacement benefits in an amount of 50% of their benefit amount for the month of September 2020 on Sunday, September 27, 2020. CalFresh recipients who lost power or were evacuated, but were not included in the automatic replacement must complete, sign and submit a “CF303” form to request a replacement by the end of the day on October 5, 2020.

Complete a form in person at one of the Butte Community Employment Centers in Oroville or Chico Monday through Friday from 7:30am-5pm.

Butte Community Employment Center – Oroville, 78 Table Mountain Blvd., Oroville

Social Media Resources

Groups for those affected by the North Complex Fire to post personal needs and connect with other individuals that may be able to assist with resources. Please be aware, these groups are not nonprofit organizations or organized by a single entity and caution is advised when giving out personal information. These are listed as potential networking opportunities for survivors to connect with those providing information or help.


Providing a public Facebook group for donors and survivors of Bear Fire, Creek Fire, SCU, LNU, and CZU for help, support and connection to resources.

Online: http://bit.ly/bearfireFB

Public Facebook group to help connect individuals impacted by the fires with resources and community support.

Online: http://bit.ly/BearFireFBConnection

Facebook group to help organize information for all those who are helping or want to help with the needs of Butte County residents who have been displaced by wildfires.

Online: http://bit.ly/WildfireFBGroup